Taking some of the stress out of new patient appointments

Our intake coordinators gather your medical records so you don’t have to

Medical records and test results are just some of the things the intake coordinators can get from your doctor’s office ahead of your first Cancer Center appointment. Pictured are just some of the intake coordinators at the Cancer Center who are here to help. From top left:

Medical records and test results are just some of the things the intake coordinators can get from your doctor’s office ahead of your first Cancer Center appointment. Pictured are some of the intake coordinators at the Cancer Center who are here to help. From top left: Amanda Perez, Barbara Ayotte, Christine Fergus, Christine Manners, Christine Nolen, Dianne Hatfield. Row 2: Ileana Chandler, Mary Jane Blaisdell, Nancy Dixson, Rob Bridges, Theresa Jordon.

A cancer diagnosis itself is overwhelming. Usually the next step is to make an appointment with a cancer doctor. But the practical side to making appointments, even second opinion appointments, may seem difficult. The U-M Comprehensive Cancer Center staff understands this and tries to make the appointment process as easy as possible on patients, or on family members helping to arrange the appointment. Intake coordinators smooth the way by assembling all the past medical documentation a new patient has that relates to a cancer diagnosis.

There are 30 different clinics at the Cancer Center which focus on specific cancer types. Each clinic has an intake coordinator who is responsible for obtaining medical information for new patients. This helps to relieve some of the stress new patients and their families may experience leading up to that first appointment with a Cancer Center doctor. Continue reading