Patient and family centered care: Noreen Myrics offers daily dose

Patient Services worker lives out key Frankel CVC philosophy


“I often try to put myself in others’ shoes: What if my family was going through the experience?”

Noreen Myricks has been with the University of Michigan for 27 years. Most recently she has worked as Patient Services Assistant Associate at the Samuel and Jean Frankel Cardiovascular Center., where she demonstrates the organization’s Patient and Family Centered Care philosophy through her work with families whose loved ones are undergoing procedures at the CVC. Noreen’s remarkable way of interacting with people inspired this interview.

7 Questions with Noreen Myricks

Q. How were you selected as Patient Services Assistant Associate at the CVC?

A. I had been working at C.S. Mott Children’s Hospital when this position became available. I applied and, to my surprise, I was offered the job.

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