If you have ever been a patient or caregiver, then you’ve probably been faced with the uncertainty that comes with medical terminology and procedure. In fact, it might have seemed like your doctor barely discussed your surgery with you or didn’t allow time for your family to ask questions about your options. For most patients and family members, this makes the medical process rather intimidating.
Fortunately, healthcare is moving away from this patient-directed approach and shifting toward a patient-centric model. Patient and Family Centered Care (PFCC) is a healthcare approach that works to remove the barriers between medical professional and medical patient by truly valuing the concerns, opinions and voices of patients and their families.
The “Nothing about me, without me” slogan has been recently introduced as the guiding principle for patient-centered care at the University of Michigan, where PFCC programs act as forums for patients and families to share their personal experiences with faculty and staff. Additionally, the University of Michigan Health System has established numerous Patient and Family Advisory Councils (PFACs) throughout hospital departments. Bonnie Davis, on behalf of her husband, Ralph, has served on the U-M Frankel Cardiovascular Center Patient and Family Centered Care Advisory Committee for more than three years. Keep reading to learn about the Davis’ story, as told by Bonnie Davis.