I need a cardiologist … now what?

U-M Call Center professionals make the process smooth

CVC_Call_Center_004 blog

The U-M Call Center team (from left): Cheryl Palmer, Sandy Coffey, Andrea Navarre and Ashley Chang.

Your primary physician just recommended you see a cardiologist for a suspected heart condition. So where do you go from here?

If you decide you’d like to see a University of Michigan Frankel Cardiovascular Center cardiologist, the process is straightforward, beginning with a call to one of our Call Center professionals.

Call Center professionals are here to help guide you through the process of identifying the right cardiologist.

Getting started

“We start by gathering as much information from the caller as possible,” says Andrea Navarre. This includes a diagnosis (if one was given by the primary doctor) and a description of any symptoms the person is experiencing. “We realize that finding the right doctor can be overwhelming. That’s why we’re here to provide guidance and to point each caller to a cardiologist who aligns with his or her specific diagnosis or needs.” Continue reading